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LINGUAMILL PRIVACY POLICY

Last updated September 28, 2023

Please read this Privacy Policy carefully before using Linguamill Flashcards.

This Privacy Policy is aimed to inform you (“You”) as a user of Linguamill Flashcards (the “Application”, “App”, “Service”) about the information Linguamill, Inc. (“we”, “us”, “our”), having registered office at 7320 E Fletcher Ave, Tampa, FL 33637, United States, as the Application developer, collects, how that information may be used, with whom it may be shared, and Your options about such use and disclosure.

This Privacy Policy is incorporated into, and is subject to, the Application’s Terms of Use.

By choosing to use our Service You: (i) agree to the collection and use of information in relation to this Privacy Policy, (ii) warrant and guarantee that You are over 16 years of age (or are a parent or guardian with such authority to agree to this Privacy Policy for the benefit of an individual under 16 years of age). Please do not use the Application or access the Service provided by it if You do not agree to this Privacy Policy.

What kind of information do we collect?

We may collect information, such as Your name, age, gender and email address that You provide us with (via email or by other means) to obtain customer support services or for other purposes of communication that You initiate. We also collect information You provide: on your native language, purposes of App use, foreign language level and preferences as regards language-learning process, such as your preferred time frame, favorite topics, genders etc.

We may also collect information that does not directly identify You, as listed below.

    Information collected automatically
  • Usage information: information about the use of the App, such as frequency of use, engagement with particular features, which sections of the App user visits and common use patterns.
  • Device information: may include information specific to Your mobile device (e.g., OS Version, hardware model, unique device identifier, mobile network information); information about Your logging in, use of features, functions, or notifications on the device. We also collect and use Your Apple Identifier for Advertising (IDFA) and Google Advertising ID (AAID) to understand how You find our App. These number values are not permanently tied to Your device and, depending on Your operating system, You can reset it through Your device settings.
  • Location: IP address, time zone, mobile service provider.

What do we collect this information for?

  • enhancing Your user experience on our Application by operating, maintaining, and providing You with all of the content and features of the Services, including via in-app experience personalization ('maintaining Service functionality purposes');
  • providing You with customer support. We may use Your Information to respond to Your requests for technical support, Service information or to any other communication You initiate (“customer support purposes”);
  • performing research and analysis about Your use of, or interest in, our products, services or content, or products, services or content offered by others (“analytics purposes”);
  • communicating with You via push notifications and/or through other digital methods about App updates (App information). You can opt out of receiving push notifications by changing the settings on Your device;
  • arranging of advertising campaigns, analysis of advertising campaigns effectiveness (“marketing purposes”) to the extent permitted by the law;
  • detecting and resolving any fraud or other illegal or undesirable user behavior;
  • taking legally-required actions.

With whom do we share this information and how may we disclose it?

Service Providers

We may share Your information with third parties that perform certain services on our behalf, such as our authorized service providers or analytics providers. In general, the third-party providers engaged by us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to us, e.g. facilitating our Service and analyzing how our Service is used.

You can learn more about the main service providers with whom we may share Your information as described above hereunder, along with links to such service providers privacy policies, which we recommend You read:

  • 1. Google Cloud
  • We use Google Cloud for hosting our API to enable our App to operate and be distributed to its users. Google Cloud privacy policy can be found
  • 2. MongoDB
  • We use MongoDB to store Your information. MongoDB privacy policy can be found here
  • 3. Sentry.io
  • We use Sentry to collect information related to system crashes and bugs, including information about the device, the version of the App that is installed, and other information that can help fix bugs. Sentry privacy policy can be found
  • International data transfers
  • Please note that our business is global, so when You provide Your information through our Service, the information may be sent to servers located in different countries around the world.

How You Can Access Information That You Provided Us With

If You would like to update, correct, receive or erase any information that You have provided to us in the course of customer support services or through other communication initiated by You, please contact us via email at support@linguamill.com

How You Can Stop Automated Collection of Your Information

You can stop all collection of information by the Application by uninstalling the Application from Your device. You may use the standard uninstall processes as may be available as part of Your mobile device or via the Application marketplace or network.

Please note that You may also reset Your Apple Identifier for Advertising (IDFA) and Google Advertising ID (AAID) using Your device settings:

iOS: go to “Settings” -> “Privacy” -> “Advertising” -> “Reset Advertising Identifier”.

Android: for Android 6.0 and higher - go to “Settings” -> “Google” -> “Ads” -> ”Reset Advertising Identifier”. For Android 5.2 and lower, use Google Settings app -> “Ads” -> ”Reset Advertising Identifier”.

Retention

We will retain Your information for as long as the Application is installed on Your mobile device or as needed to provide You with our Service. If You remove the Application, we will remove Your information and use copies of Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Secure Your Information

Security is our highest priority. Our App has been designed with Your security and privacy in mind.
  • We protect the security of Your information by using encryption protocols and software;
  • We aggregate all Your information;
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of Your information;
  • We employ Your information systematic backups, which are intended to reduce the risk from disk crashes and errors, such as accidental information deletion.

While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we make all reasonable efforts to prevent it. However, You should bear in mind that submission of information over the Internet is never entirely secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Therefore, You are advised to check our Service occasionally to inform Yourself of any changes. We will notify You of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Your continued use of the Application after changes to the Privacy Policy have been posted will constitute Your acceptance of such changes.

CONTACT US

Please submit any questions, concerns or comments You have about this Privacy Policy or any requests concerning Your information via email to support@linguamill.com.